Privacy Policy

Privacy Policy

At Amavi Beauty Lounge (“we,” “our,” “us”), your privacy is important to us. We are committed to protecting your personal information and handling it responsibly in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our salon, use our website, book online, purchase products, or interact with us through social media and other channels.

1. What Personal Information We Collect

We may collect the following information when you interact with us:

  • Identity Details: Full name, date of birth, gender.

  • Contact Details: Email address, phone number, residential address.

  • Booking & Treatment Information: Appointment history, treatment preferences, skincare history, consultation forms, before-and-after photos.

  • Payment Details: Credit/debit card details and billing information (processed securely).

  • Health Information (sensitive information): Skin conditions, allergies, medications, and relevant medical history (only when necessary for treatment).

  • Digital Information:

    • IP address and browsing behaviour on our website.

    • Interactions with our social media, emails, and online campaigns.

Note: We only collect sensitive information (e.g., health details) with your explicit consent.

2. How We Collect Your Information

We collect personal information directly from you when you:

  • Book an appointment (in-salon, by phone, or online).

  • Complete a client consultation or consent form.

  • Purchase products or services.

  • Subscribe to our mailing list or participate in promotions.

  • Interact with us via our website, social media, or advertisements.

  • Provide feedback, reviews, or participate in competitions.

We may also collect information automatically through cookies and analytics tools when you visit our website.

3. Why We Collect and Use Your Information

We collect your personal information to:

  • Provide you with personalised treatments and skincare advice.

  • Manage bookings, payments, and salon operations.

  • Send appointment reminders, confirmations, and follow-up communications.

  • Recommend suitable products and services based on your skin profile.

  • Improve your experience on our website and social media platforms.

  • Keep you informed about promotions, offers, and events (only if you opt in).

  • Comply with our legal, regulatory, and reporting obligations.

4. How We Store and Protect Your Information

  • Your personal information is stored securely in our booking and client management systems.

  • Payment details are encrypted and processed through secure third-party payment gateways.

  • Access to sensitive information is restricted to authorised staff only.

  • We use reasonable technical, administrative, and physical safeguards to protect against unauthorised access, misuse, or loss of your data.

5. Sharing Your Information

We respect your privacy and will never sell your personal information. We may share your data only in the following circumstances:

  • With third-party service providers (e.g., booking systems, payment processors, marketing platforms) who assist in delivering our services.

  • Where required by law or to comply with legal obligations.

  • When necessary to protect your health and safety during treatments.

All third-party providers are contractually bound to comply with Australian privacy laws.

6. Marketing & Communication Preferences

We may send you marketing emails, SMS, or newsletters about our products, treatments, and promotions. You can opt out at any time by:

  • Clicking “unsubscribe” in marketing emails.

  • Replying “STOP” to SMS campaigns.

  • Contacting us directly.

7. Accessing, Updating, or Deleting Your Information

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to ensure your details are accurate.

  • Withdraw your consent for the collection and use of sensitive information.

  • Request deletion of your data, subject to legal and business record-keeping requirements.

To exercise these rights, please contact us at:

📧 Email: [Insert business email]
📞 Phone: [Insert business number]
📍 Address: [Insert salon address]

8. Cookies & Website Tracking

Our website uses cookies and analytics tools to:

  • Improve your browsing experience.

  • Understand how visitors use our website.

  • Deliver relevant ads and promotions.

You can manage or disable cookies through your browser settings, but some features may not function properly.

9. Privacy of Children

We do not knowingly collect personal information from anyone under 18 without parental consent. If we become aware that we’ve collected data from a minor, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The updated version will always be available on our website.

11. Contact Us

If you have questions, concerns, or complaints about how we handle your personal information, please contact us:

Amavi Beauty Lounge
📍44 Enoggera Tce, Red Hill  Brisbane
📧 info@amavibeautylounge.com.au
📞 (07) 3369 5000 


$50.00 credit is not to be used in conjunction with any other offer.