1. Shipping Locations
We currently ship products within Australia. International shipping is not available at this time.
2. Processing Time
All orders are processed within 1-2 business days. Please note that orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing may be delayed by a few days. Should there be any significant delay in shipping your order, we will notify you via email.
3. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 3-7 business days.
- Express Shipping: 1-3 business days.
Please note that delivery times are estimates and may vary due to factors outside of our control, such as courier delays or public holidays.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can track your package using the courier's tracking system.
5. Shipping Address
Please ensure your shipping address is accurate and complete when placing an order. We are not responsible for shipments delivered to incorrect or incomplete addresses provided by customers.
6. Missing or Damaged Items
If your order is missing items or arrives damaged, please contact us within 7 days of receiving your package at info@amavibeautylounge.com.au with your order number and a description of the issue. We will investigate and work to resolve the problem as quickly as possible.
7. Returns and Exchanges
Please review our terms for returns before sending back any items.
8. Changes to Shipping Policy
Amavi Beauty Lounge reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and it is your responsibility to review it periodically for updates.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Amavi Beauty Lounge Pty Ltd
E: info@amavibeautylounge.com.au
P: (07) 3369 500
A:44 Enoggera Tce, Red Hill, Brisbane
